Call them at 1–800-PICK-UPS. First, call the USPS dispute number, 888-877-7644. Misdelivered package. got the address (in CA. Q. Track Your Shipment. I odered something online for my children for Christmas. 6 years ago. (misdelivered package) I had been living in my apartment for about 8 months, and the entire time, I continued to receive mail addressed to the previous occupant. I can … Thread starter JulieAB; Start date Jan 13, 2013; 1; 2; Next. The letter carrier can … I've just received a package from Hermes. misdelivered package. Why I Feel Guilty About It. If you are at 123 Main ST, and the mail was to John Smith, 124 Main ST, you can’t just say there is no one by that name at this address without specifying WHICH address they aren’t at. Can't pay for a P.O. You should be able to use that number to get in touch some how with your local office. Go. This seems to say that it comes down to whom it is addressed to. Logically, they don't need to identify the parcel to pick it up. I called customer service Best Buy and they can't do anything because it's an ebay store. Packages do get misdelivered. I am going to try that prepaid scan and see what happens. If you can't you may try finding their phone number elsewhere. If you are in doubt, you can ask your local Citizens Advice. She did her job wrong. Provide the rep with the USPS delivery confirmation number for the order (DC #). box just to prevent one misdelivered package every 2-3 years. A shipper would consider it theft to keep items that are misdelivered, and may initiate legal action, but the courier service is only contracted to deliver to … Also both the addresses on the front of the package and the shipping invoice are my address so it wasn't a delivery mistake. J. JulieAB TUG Review Crew: Veteran. It's for someone else. If a company makes a mistake and sends an extra item you didn’t order, you have an ethical obligation to return it, but legally, you don’t have to send it back. Delivering Possibility. Now you can add one more concern to that list: receiving Amazon packages you didn’t order. He says that it took a ludicrous amount of time and effort on his pa… The package … Checking your bank statements and credit report can … (Its just the recipient's name that is different and as far as I am aware he is nowhere nearby) ... we don't read the addresses we go by zip codes and scan the packages. If it does happen again, I'm eating … Remarkable services that go beyond shipping and tracking to help you expand your business. If someone in the area is stealing your mail, or if a USPS worker is mis-delivering it, the USPS can only investigate it if you report it. ), shipped it back to them via fedex. If you receive someone else’s mail, or if someone else receives yours, there are a few steps you can take to resolve the problem. I got my package back unopened and all was well. ... Misdelivered (to me) Package by Hermes. We will not know, and I should not be held responsible for that. theft of misdelivered package. I have now had 17 seperate phonecalls (12 of which I made!) You can submit a ticket by going to Help>>customer service>> contact us. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. Find out what you can do. I read on another thread here you can get the GPS coordinates of where your package was put in delivered status, but even getting this simple information from USPS is a battle. 9 Responses to FedEx Misdelivered My Package. Joined Apr 27, 2006 Messages 842 Reaction score 55 Points 238 Resorts Owned Lifetime in Hawaii, MROP, Disney's Grand Californian What can I do? TUG Member. we recommend you contact our customer support agents, and we will solve this issue in the shortest possible period. As long as the merchandise […] USPS misdelivered my package and ebay seller best_buy won't refund me. Anyway, just keep track of what FedEx does and document everything so you have proof that it was misdelivered. D T. Lv 5. Fedex wrote to wrong address down, one that doesn't exist. If there is still no clue of your Amazon package and nothing else helps then you need to contact the Amazon’s customer care service. They were on drugs I think. Also the content of the package shouldn't really matter either in this case. took awhile to figure out return shipping. So, we left it on our porch, and the ham went home. It was her mistake. Keep in mind that some internet users have reported even better perks in return for a late Amazon Prime delivery. I'm having the worst luck ever. ... Delivering to the wrong address if a one-off is not much of a deal, but if they keep doing it and it's flagged up every time, Hermes might take action. I think your dad needs to make his face known until they either 1 give him $ or 2 get his package! Relevance. They can scan it when they pick it up. After the package has been delivered: Once your order has been delivered, it’s a lot harder to get your package back. This is for mail that it is misdelivered to my address which I leave in my own mailbox. If you are home at the time of the delivery attempt, you can refuse delivery of the package. Under the law you can keep a package that was delivered to you but which you did not order. But what if the package was delivered to a different city or state. By law, you may keep the merchandise and consider it a gift. Ebay best_buy won't refund me because tracking says delivered. I understand why you feel guilty. Oh I know. Answer Save. FedEx Misdelivered My Package! How about if the recipient is angry about the misdelivery and threatens me about it? This may make it easier to contact the company if a problem arises. Discover UPS Services. Ask your neighbours – if you are working or were out of the house at the delivery time, the neighbour could have taken the liberty of signing the package as received on your behalf. No, it is not covered by any laws similar to those that cover the US mail. In NY, can I keep misdelivered packages that was left at my house? It doesn't matter if the package has tube socks or a dog dish inside. Where can I go for help in dealing with unordered merchandise problems? 5 Answers. If you are lucky, the person that gets it is honest. If you scan an already scan package it comes up as a failure since it sounds like we all deal with misdelivered packages I also have been trying to figure an appropriate scan to show that it is at the correct address. Home ... with an exception and I suspect that the package will show up (keep tracking it) but to calm my skittish customer, I went ahead and opened the case (You get a case number) and you should consider doing the same. Read all the fine print to determine if you are joining a "club," with regular purchasing or notification obligations.Keep a copy of the advertisement or catalog that led you to place the order, too. You need to open a PO Box. It's something of a grey area. Opened it and it did not work. I taped another note to the box, letting them know that I contacted the ham company and told them that they had misdelivered the ham, so it shouldn't happen again. In my case, it was a smartphone. It … Misdelivered package, can I keep it? But the FedEx delivery person was wrong! If these solutions don’t correct the issue, please use the form below to create a service ticket to report the problem to us. As I said in followups, the last word with Amazon is that I may keep or dispose of the items that were misdelivered. You don't know how happy we were when we found out the owners finally kicked them out. Some of it was pretty important; one was obviously a paycheck from the person's employer. The postal carriers are going to keep making mistakes. The real house is not that far away, and normally I'd just deliver it. Receiving unsolicited goods is sometimes an indication that your identity has been stolen by fraudsters that were hoping to intercept the package before you received it. Is it illegal to keep a misdelivered package? Is this true and therefore am I legally entitled to keep this as it has come to my address. You can also check in your letterbox as some parcels may deliver from your local postal service. She delivered the box to the wrong address. usps misdel my package once they actally went and got it back....I printed off the signature from the computer and went daily to bug them. Give your customers convenient delivery options. Leslie Beslie says: January 2, 2014 at 2:58 pm . It’s yours to keep. These companies keep excellent delivery records, so do the right thing, and save yourself potential grief. If you still do not have the package, it’s time to work with the USPS. Got an rma. PurseForum. The package might have been misdelivered to another location, or by an honest miswritten information on the shipping label. They just really need to know there is a misdelivered package at a certain address to pick it up. Which makes me suspect that many of these Amazon orders are not getting "stolen". Several posters have reported that the e … I know this is not an answer to your question but I keep thinking of all the threads about…“Tracking says the package delivered but customer says it wasn’t” This should be seen by those sellers that immediately jump on the customer is a scammer bandwagon. Next Last. I recieved a package which wasn`t for me, but it had my works name on it ( with the wrong address) I contacted the courier company, the sender and (after some research) the intended reciever. to all 3 over a 2 week period. 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